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Hosted Exchange Services

Increasingly, email has become the preferred way of doing business. Clients, employees, and managers expect rich, efficient and secure access to email, calendars, and attachments, contacts – regardless of location or type of device being used. Microsoft Exchange offers businesses the communication tools they need to compete effectively in a fast paced marketplace. The challenge then becomes satisfying these requirements without breaking the bank. Microsoft Exchange services hosted internally gives your organization the technology needed, however they also require internal expertise to implement and maintain. That’s why Netgain’s Hosted Microsoft Exchange service offers a cost-effective technology solution that guarantees access to Enterprise-class services without the corresponding maintenance issues. Consider these following draw backs to an internal deployment:

Internal Exchange Deployments Draw Backs

Large Capital Outlay:
In-house email hosting services require large initial capital outlay and dedicated staff to implement, maintain, and upgrade.

Complexity:
Enterprise-class services are too complex, too costly, and too risky to implement for small and medium sized businesses.

Extensive Maintenance:
In-house services require extensive maintenance to remain properly functioning with the appropriate amount of up-time.

Mobility:
It isn’t cost effective to have a dedicated service for a small number of users on an in-house email service.

A single comparison - why hosting makes sense

Implementation Requirements	Netgain Networks	In-House Solutions
64-bit Hardware	X	Large initial capital outlay
Software Licensing	X	Large initial capital outlay and yearly costs
Ongoing H/W and S/W upgrades	X	Unpredictable annual expenses
Expert Workforce for day-to-day management	X	Ongoing recruitment, training, and retention costs
Ongoing Maintenance	X	Diverts resources from strategic projects
Anti-Virus and Anti-Spam	X	Adds cost and complexity to system
Data Backups	X	Often deferred due to other priorities, introducing risk; requires off-site storage
On Demand Scalability	X	Major effort with hard to predict cost
Mobility Services	X	Major implementation, not cost effective for a handful of users
24x7x365 Monitoring and Support	X	General pager-only support after hours

Key Features and Benefits of Hosted Microsoft Exchange

Keeps Maintenance Costs Low – Setting up a separate infrastructure of computers and software is costly, requires dedicated IT personnel, and a large initial capital outlay. By using Netgain hosting, businesses don’t have to dedicate a huge portion of their operating budget to personal and maintenance.

Mail Service Stability – Netgain keeps things running smoothly, handles all updates, service questions, and other issues relating to Microsoft Exchange. No small company should have to spend its hard-earned time and resources when a more cost-effective solution is at hand. Netgain’s professional hosting frees up companies to concentrate on what they do best: their core business, not IT support.

Shared Calendar, Scheduling Features & Task Management – Microsoft Exchange is designed to integrate all aspects of business communication, from instant messaging to calendars to detailed emails. This integration makes it simple for managers to update their schedule while checking on the availability of their co-workers. Our managed service makes it easy for our customers to simply email or call us to make changes.

Web and Mobile Access – Whether the company needs access on a desktop or a mobile device, it will be there. It’s all part of the basic hosting package. Netgain ensures that Microsoft Exchange displays in a rich, interactive format on the selected browser, whether that’s on a mobile phone or a laptop.

Automated Data Protection – Unfortunately, natural and man-made disasters are a part of our modern world. Netgain mitigates the impact of these disasters by keeping a back-up copy of Exchange. No matter what happens to a business, the vital information powering it doesn’t have to be lost. No small to medium business should have to spend money on separate server storage. By using Netgain, companies can bundle their costs and guarantee the longevity and security of their data.

Scalability – Netgain’s Microsoft Exchange hosting makes it easy to scale up or scale down in no time at all. We can quickly transfer emails, calendar information, and other data incredibly fast with in our data center. It’s like having an on-site server without the corresponding expense and worry. Whether a company has 10 employees or 100, we can design a hosting package that delivers the right type of services to each individual employee.

Improved Customer Service and User Experience – With a system that keeps employees in touch and organized, Exchange eliminates confusion and makes it easier for customers, employees, and management to give and receive the highest quality service. Customers will rave and employees will delight in how quickly they can get their work done.

24 x 7 x 365 Monitoring and Support – Netgain reduces program downtime by providing world-class service and experience. Unlike privately engineered systems, Netgain guarantees its customers reliable service and access to Microsoft Exchange at all times. If there’s a problem, Netgain acts immediately to restore service.

Streamlining costs and increasing the quality of service are vital to any small to medium business. By using hosting services that are designed to help businesses stay focused while keeping their data secure, business owners can relax knowing that they have made the right choice in their data hosting needs. With Netgain, hosting an Enterprise-class system doesn’t have to cost a fortune. Our associates will be happy to provide a custom quote based on your business needs. Contact us today for a free estimate.

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